Sunday, January 25, 2009

Insurance Claim Processing - Why Outsource?

It could easily provide enough material for an entire book. However, since the purpose here is to provide a bird's eye view,Fear of fly-by-night operators and substandard services can thus be allayed quite easily. we will limit our discussions on the most important reasons that make outsourcing insurance claim processing the preferred option.a significant percentage of the overall business is generated via referrals and that is the main reason why improving customer satisfaction needs to be given preference. Dissatisfied customers are highly unlikely to make good use of the referral system.The cost of hiring human resources and that of procuring material, systems and infrastructure is significantly less in developing countries, it can severely restrict the ability of insurance firms to concentrate on their core processes such as increasing sales and managing expansion plans. By outsourcing their insurance claim processing function, insurance firms will be able to allocate more time and resources to their core business processes.something that makes it easier for outsourcing firms to reduce operational costs and overhead expenses. The derived savings are then passed on to the client.

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